Terms and Conditions
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be immediately charged to your payment method.
Fulfillment Policy
Client understands that Oak Leaf Digital is not an employee, and that this will be a collaborative, professional relationship of equals, as in a partnership, where mutual professional respect, courtesy, and consideration are expected.
Due to the virtual nature of the partnership, Client understands the importance of communication, especially via email, and agrees to respond to questions, requests, and communications from Oak Leaf Digital in a timely manner.
Client understands that Oak Leaf Digital requires detailed clarification of projects in order to meet expectations and provide the best support and highest quality of work.
Consulting services are fulfilled through the arrangement between customer and company consultant, and the consultant will email the customer within 1 business day of completion of these consultation orders to begin a conversation about this arrangement.
For any questions, please contact us at info@oakleafdigitalsoftware.com.
Refund Policy
Oak Leaf Digital is a services-based consulting firm and is fully eligible to be compensated against its time, experience, consulting and services.
Consulting fees are treated as advanced payment and considered as earned against the time and services of the Consultant.
If there is a premature termination prior to rendering full services, a fair calculation will be made as per professional rates along with any reimbursements and the portion of the unearned amount will be refunded to the client.
A refund claim is acceptable in case of the inability of service execution and in which case a fair calculation of compensation against the time and efforts must be evaluated.
Refund will be issued through the original method of payment, or via bank transfer or check where it is not possible to refund via the original method of payment.
Any refund once approved will be processed within 30-45 working days.